FAQ
Everything you need to know before ordering SEALPAK food packaging — minimum orders and how to buy, custom printing and lead times, and raw-material certifications. Can't find your answer? Reach us on WhatsApp — we respond within 24 hours (1 working day).
Who we are, where we are, and who we serve.
SEALPAK is a food-grade food packaging and food service ware brand of PT. Datindo Image Werks, launched in 2019 and headquartered in Central Jakarta. We serve F&B businesses across Indonesia — from home kitchens and small food businesses to cafés, restaurants, cloud kitchens, caterers and manufacturers.
SEALPAK is owned and manufactured by PT. Datindo Image Werks, a Jakarta company established in 2005. The company also operates DIWPRINTING, a commercial printing brand.
Our head office is at Jl. Balikpapan Raya No. 26, Central Jakarta 10130, Indonesia. Business hours are Monday–Friday, 8:30am–5:00pm.
SEALPAK packaging is used by F&B businesses including Naked Dough, BOGA, Saint Cinnamon, Horison Hotel, Aroma Bowl, Burgerak, Felfest, Fumo, Gasinc, Ryuko and Trembesi — from small food businesses to hotels and manufacturers.
The fastest channel is WhatsApp at +62 822-4987-2967. You can also call (021) 6386 4070 or email sealpak.id@gmail.com. Every enquiry is answered within 24 hours (1 working day).
Minimum orders, how to buy, marketplaces, resellers and shipping.
There is no minimum order for plain stock — it is sold per pack: 25 pcs for compartment lunchboxes and 50 pcs for lunch boxes, paper bowls and paper cups. Order via WhatsApp, Shopee or Tokopedia.
Custom-printed packaging starts at 1,000 pcs across all product lines, with a typical lead time of 14–21 working days after artwork approval.
Trays, food wrap, paper bags, sticker/labels and custom packaging are produced to order with a 1,000 pcs minimum — no plain stock. Plain stock is available for compartment lunchboxes, lunch boxes, paper bowls and paper cups.
For plain stock: buy directly via WhatsApp +62 822-4987-2967, Shopee or Tokopedia. For custom printing: consult via WhatsApp, finalise your artwork and approve it, then production runs 14–21 working days through to delivery.
Yes. Plain stock is sold per pack (25/50 pcs) with no minimum order — a low-risk way to test packaging quality before committing to a custom print run.
Yes. Plain stock (compartment lunchbox, lunch box, paper bowl, paper cup) is available at shopee.co.id/sealpakid and tokopedia.com/sealpakid. Custom-printed orders are placed via WhatsApp.
Yes — with dedicated reseller pricing and customer protection. Contact WhatsApp +62 822-4987-2967 for details.
Yes. SEALPAK ships across all of Indonesia from Jakarta.
Lead times, design support, whitelabel and production capacity.
Typically 14–21 working days after artwork approval. This is a typical range, not a guarantee — it depends on the production queue and artwork complexity.
Yes. Bring an idea or reference and the SEALPAK team will translate it into technical specifications (dimensions, paper type, thickness, finishing) before production. Consultation via WhatsApp is free.
Yes. Our custom packaging service covers size, shape, material and finishing — including softboxes, gable boxes and sleeve-and-tray formats built to your brand's specification.
Whitelabel means SEALPAK manufactures packaging that you sell under your own brand — a fit for resellers, distributors and F&B brands that want their own packaging line without investing in production machinery.
Total production capacity is 2,969,500 pcs per month, expandable to ~5.5 million pcs per month. Per-product capacities are listed on each product page.
Yes. For scale: paper bowl capacity is 589,000 pcs per month (expandable to ~1.1 million) and paper cups run at 715,200 pcs per month per size (up to ~1.3 million per size) — enough for cloud kitchens, caterers and manufacturers.
Product lines, sizes and material properties.
Nine lines of food packaging: compartment lunchboxes, lunch boxes, paper bowls, paper cups, trays, food wrap, paper bags & satchels, sticker/labels and custom packaging — all made from food-grade paper.
Yes. SEALPAK lunch boxes, paper bowls, paper cups, trays, food wrap and paper bags are microwave safe up to 100°C for 1 minute.
Yes. Compartment lunchboxes, lunch boxes, paper bowls, paper cups and trays have an inner leakproof lining — safe for saucy and oily dishes throughout delivery.
Food wrap and paper bags are made from greaseproof paper — oil from fried food, burgers or pastries won't soak through.
SEALPAK packaging is paper-based and recyclable.
The Lunchbox Compartment has internal partitions (4 or 5 compartments) that keep rice and sides separated — ideal for bento and premium catering. The regular lunch box is a single open box, available in S, M and L.
Paper bowls come in 650ml, 800ml and 1000ml. Paper cups come in 8oz (±240 ml) and 12oz (±355 ml), suitable for hot and iced drinks.
Three styles: flat bags (for bread and pastry), satchels (side gussets, higher capacity) and SOS bags (free-standing flat bottom — the sturdiest option for larger takeaway orders).
Four materials: chromo (economical, sharp print), vinyl (water- and oil-resistant), kraft (natural look) and silver metalized (premium look) — all die-cuttable to follow your logo's contour.
Food-grade materials, raw-material certifications and documentation.
Yes. All SEALPAK products are made from food-grade paper designed for direct food contact.
SEALPAK's paper raw materials are Halal and FDA certified (certifications held by our material suppliers). Material certificates are available on request.
Yes. Send a request via WhatsApp +62 822-4987-2967 and the team will share the raw-material supplier certificates. Response within 24 hours (1 working day).
Still Have Questions?
Free consultation on your packaging needs — product selection, minimum orders and custom printing. We respond within 24 hours on WhatsApp.